INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Thank you for your detailed inquiry! We use industrial-grade photographic equipment to shoot, but there may be a slight color difference between different displays, all products have been three times the size of the calibration (error ≤ 0.5cm), the details page contains 1:1 ratio reference chart. Support 72 hours after arrival to apply for third-party material testing. Signed within 7 days if found process differences, free of evidence return and bear the cost of shipping.
How can I return an item?
For returns or exchanges, please contact customer service, WhatsApp
How long will it take for my order to arrive?
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays, and any unforeseen circumstances)
Delivery Time
- Order Processing: 2-5 Business Days.
- Express Shipping Time (Fedex / DHL ): 6-8 Business Days.
- Standard Shipping Time: 7-20 Business Days.
INFORMATION ABOUT US